In this episode of The Burnout Club, host Patrice Bonfiglio talks with Neal K. Shah, Chairman and Co-Founder of Counterforce Health and #1 bestselling author of Insured to Death. Neal and his team are building AI agents to help patients and physicians fight back against health insurance claims denials—a growing crisis that leaves millions without access to necessary care and adds fuel to the burnout epidemic.Neal shares how his personal caregiving journey and a successful career managing a $250M hedge fund led him to pivot toward social entrepreneurship. We uncover the real impact of insurance denials, the shocking cost disparities in healthcare pricing, and how technology can give patients a fighting chance. Plus, Neal offers a “citizen science” challenge you can try yourself to expose the hidden games in our healthcare system.What You’ll Learn in This Episode:Why health insurance denials are reaching epidemic levelsHow AI is giving patients and doctors new tools to fight backThe shocking cost disparities hidden in plain sight in U.S. healthcareWhy a sense of purpose is Neal’s shield against burnoutHow his career shift fulfills a childhood “prophecy”Neal’s challenge to uncover the true cost of your next medical serviceAbout Neal K. Shah:Neal K. Shah is the Chairman and Co-Founder of Counterforce Health, where he’s building AI agents to help patients and physicians fight health insurance claims denials. He is the author of the #1 Health Policy bestseller Insured to Death: How Health Insurance Screws Over Americans – And How We Take It Back. After a successful career managing a $250 million hedge fund, deeply personal caregiving experiences inspired Neal to pivot to social entrepreneurship. Determined to transform care delivery through technology, he is leading a rapidly growing AI startup dedicated to expanding access to affordable care. Neal is pioneering cutting-edge AI applications to fundamentally elevate quality of life for those needing care. Motivated by creativity and humanitarian progress, he leverages his experience guiding multi-billion dollar investments to make an impact for our most vulnerable populations—leading with both heart and analytical rigor.Resources & Links Mentioned:Email Neal to get your free copy of Insured to Death Book at neal@careyaya.orgCounterforce Health: https://www.counterforcehealth.orgInsured to Death Book: https://www.insuredtodeath.orgIf this episode opened your eyes, share it with someone battling an insurance denial—and join the movement to demand better healthcare.🌿 Subscribe, share, and leave a review to help others transform their leadership and reduce burnout.Listen to more episodes on Mission Matters:https://missionmatters.com/author/patrice-bonfiglio/