Do you find yourself navigating tricky waters with difficult clients? No matter what, you'll always get them. In this episode, we explore the necessity of setting boundaries and having straightforward conversations with our clients when things start getting difficult. Discover how we gracefully recommend clients to other professionals when needed and uncover the keys to maintaining honesty with clients. Tune in now and hear what we recommend when dealing with those difficult clients.This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!