Do you find yourself wondering what type of leadership style you have when it comes to running a thriving salon? Dive into this episode as we have an invigorating chat with salon owner Alex Smith. Discover Alex's innovative recruitment strategies in the face of industry challenges and her experience in managing client services among her skilled team. Plus she shares the intricacies of Alex's unique leadership approach and the lessons she has learned by understanding how she leads.Together, we discuss important topics like maintaining a healthy work-life balance and promoting employee well-being, especially in the wake of the pandemic's impact on the industry. Alex shares valuable insights into the recruitment landscape, discussing how she has adjusted her hiring methods to attract and retain top talent in a competitive market. Join us as we examine the strategies that have helped her overcome staffing hurdles, foster a resilient team, and ensure her salon's lasting success.CONNECT WITH ALEX:Website https://ashd-hairdressing.co.ukInstagram @ashd_hairdressingRESOURCES MENTIONED:Are you breaking through, or burning out? 6 weeks to drop a day behind the chair. For real. Find out more about Breakthrough: https://www.bossyoursalon.com/breakthroughThe Choice Factory by Richard ShottonThe Illusion of Choice by Richard ShottonThis episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!