In this episode, Terra shares her 3 step process to fire a difficult customer in a way that protects your brand, eases your mind, and creates a win-win situation for both you and your customer. Difficult customers come and go in our lives and it's how you handle it with grace and confidence that removes the stress out of your life while opening up space so you can serve your perfect customer. If you have a customer that is being difficult, but not quite sure what to do about it, you'll love this episode. Curious of what should happen if and when you have a difficult customer in the future, tune in. To learn more about working with Terra so she can help you solve business issues that arise in your day-to-day operations, visit www.TerraBohlmann.com/Accelerator