"If you have an idea and you feel passionately about it, you will not fail. If you have enough dedication, and you believe in your product, you believe in yourself — you will not fail." 🏢 From Basement to Boardroom: How Shena Brien Built Ireland's Most Customer-Obsessed Telco! 🎙 In this episode of the InvestHer Podcast, host Anne Ravanona speaks with Shena Brien, Co-Founder & CEO of IPTelecom, one of Ireland's leading cloud communications companies. Shena shares what it really takes to bootstrap a tech company from scratch, grow it organically for over a decade, and then make the leap to private equity — all while building one of the most gender-diverse teams in Irish tech. 🌍 Discover how Shena and her co-founder, Brian Chamberlain, turned a house basement, second-hand servers, and a shared passion for customer service into a 40-person, PE-backed scale-up now targeting a place in Ireland's top five telcos. With a 50/50 gender split across the company, Shena is rewriting what leadership in the telecom sector looks like. 💡 Don't miss this episode with insights on: Why staying self-funded for 13 years gave IPTelecom the structure and stability to attract the right investor — at the right time How Shena "interviewed" potential investors just as hard as they interviewed her, and what made Development Capital stand out Building a gender-diverse, multinational team (15 nationalities!) in a male-dominated industry — without a quota in sight The "telecom in a box" concept that powered an international proof-of-concept in South Africa — and what it signals for IPTelecom's global future Why zero downtime and customer centricity aren't just values — they're a competitive moat Hard-won founder wisdom: direct debit billing from day one, outsourcing HR until you're ready, and why your employee handbook is your Bible Her message to every woman who hesitates to walk into a room full of men: you belong here Learn how to build a fundable, scalable business — on your own terms. 🔗 Listen Now 🎧 Apple Podcasts | Spotify | ▶️ Full Show Notes Resources Mentioned 🏢 IPTelecom: iptelecom.ie 🏛 Enterprise Ireland: enterprise-ireland.com 💼 Development Capital (investors): developmentcapital.ie Connect with Shena 📧 Email: shena@iptelecom.ie (Shena with one 'e'!) 🌐 Website: iptelecom.ie 📸 Instagram: https://www.instagram.com/iptelecom_ireland/ 🐤 Twitter (X): https://x.com/iptelecom Connect with Anne & Global Invest Her 🌐 investherpodcast.com 📂 Funder Directory: https://funderdirectory.globalinvesther.com/ 🛍 Buy From Her Directory: https://www.buyfromher.com/ 🗨️ LinkedIn: https://www.linkedin.com/in/anneravanona/ #WomenFounders #IrishTech #Telco #InvestHerPodcast #WomenInSTEM #Bootstrapped #PrivateEquity #ScaleUp #WomenInBusiness #CustomerFirst #WomenEntrepreneurs #InvestHer #FemaleFounders #StartupFunding