In this episode of Keeping IT Brief, host Mary Ann Brown is joined by Saeed Elnaj, Chief Innovation Officer at RELI Group, to discuss the role of AI in transforming the federal health industry, particularly in the Medicare system. With 30 years of experience in technology leadership and expertise in Generative AI, cloud technologies, and digital transformation, Saeed shares his insights on how AI can significantly improve customer experience (CX) and health outcomes for older, non-digital-native Medicare beneficiaries.Saeed explores the recent investments CMS has made in AI to help improve plan selection and proactively identify patients at risk for chronic conditions. He also discusses the challenges federal health agencies face as they integrate AI, using the vast CMS data to deliver better services, and how these innovations are paving the way for the future of Medicare.Don’t miss this discussion on the future of healthcare and the transformative power of AI in the federal health sector!