Our shopping centres, transport hubs, universities and indoor spaces alike are becoming larger, more complex and difficult to navigate. For us, this is causing a lot of frustration. For organisations like shopping centres and hospitals, this is causing millions of dollars in losses per year. How do we mitigate these losses and how can technology help us navigate our complex world. Mladen Jovanovic is an international multi-award-winning entrepreneur, Forbes 30 Under 30 recipient, and a sales expert. Mladen has successfully secured contracts with multi-national organisations and is now teaching other startup founders how to do the same.