As CEO of the American Red Cross of Illinois, Celena Roldan is responsible for leading her team, and thousands of volunteers, to serve communities in times of crisis. The past 18 months, in particular, have generated a wealth of leadership lessons in communication, transparency, building culture and affecting positive social change. In this episode Celena shares her perspectives on community leadership, as well as personal perspectives about the pandemic.     SHOW NOTES: Understanding Community Development and Engagement [4:24] The Importance of Listening and Learning [5:14] Working Through Challenges with Agility [7:07] Skills and Abilities You Can’t Teach [9:24] A Voice for the LatinX Community [12:48] The Benefits of Volunteerism [15:30]