In this episode, Sara interviews Ginny Nemchick, a principal consultant of people operations, about the challenges and changes in HR and people operations in the past four years. They discuss the impact of COVID-19 on workplaces, the importance of values alignment, and the need for clear policies and practices. Ginny shares examples of clients who are successfully implementing positive changes and offers insights on delivering hard-to-hear feedback. They also discuss the value of investing in people operations and the role of external consultants in providing a fresh perspective. Stream more episodes wherever you get your podcasts!