Chris Voss is the CEO of the World's Top Negotiation Coaching Firm, Black Swan Group, the former Head of Negotiation for the FBI and Wall Street Journal best-selling author of Never Split the Difference.Access Black Swan Group's free resource centre here - https://blog.blackswanltd.com/resourcesChris' Masterclass can be found here - Masterclass.comTo join the closed Facebook group for the podcast click here >> The Emma Guns Show Forum.To follow me on social media >> Twitter | Instagram. Hosted on Acast. See acast.com/privacy for more information.